Shipping & returns

Keep an eye on your email for all order updates. We'll send an email to you as items in your order ship, or if there are updates on the status of your order.

PLANO PICK UP: Your items will be inside the Bookstore.  Pick up hours are regular store hours.

PROSPER PICK UP:  Your items will be placed on the pick up cart inside the Church Lobby!  There is a large rolling cart that says "ORDER PICK UP" .  Pick up hours are Sundays and regular business hours during the week!  

The Bookstore clerks do not handle online orders. They are unable to assist you. 

If you need to speak to someone please email us at [email protected]

or call 972-820-5073  and we will get back to you as soon as possible.

 

Return Policy

Returns are accepted within 30 days with receipt. Sorry returns can only be processed online.  Fill out the customer care form and we will assist you with your return. If you need assistance via phone please call call 972-820-5073.  The clerks in the bookstore are unable to look up online orders. 

Bible Study Materials are returnable within 14 days with receipt and cannot be marked in.

No returns on clearance merchandise.